Systems Administrator

Tahche Outsourcing Services Inc; Cebu City; On-site; PHP 334,800 - 781,200; Full time

Job summary

An established industry player is seeking a skilled Systems Administrator to join their dynamic team. This full-time role involves tackling network connectivity issues, overseeing server infrastructure, and providing top-notch technical support. You'll play a crucial role in maintaining diverse computing environments, ensuring security protocols, and enhancing client satisfaction. If you are passionate about technology and ready to contribute to a fast-growing organization, this could be the perfect opportunity for you. Join a collaborative environment where your expertise will make a significant impact on the success of the company.

Qualifications

• 5+ years of experience in Systems or Network Administration.
• Strong knowledge of system security and troubleshooting.
• Excellent customer service and problem-solving skills.

Responsibilities

• Monitor and manage escalated service tickets for timely resolution.
• Install, configure, and maintain software, hardware, and networks.
• Provide consulting on applications and best IT practices.

Skills

Systems Administration

Network Administration

Problem-solving

Customer Service

Technical Support

Security Management

Task Coordination

Tools

VMware

Windows Server

Office 365

LAN/WAN Technologies

SonicWALL

Cisco

Meraki

HP SAN/NAS

Dell SAN/NAS

NetApp SAN/NAS

Job description

Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.

As a Systems Administrator, you will be involved in working on network connectivity issues, server room build outs, Exchange migrations, merger and acquisitions project team participation, handling of VIP and Severity 1 technical support issues.

This is a full-time role, on a US shift and on a work in the office setup.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

• Monitor and manage escalated service tickets, ensuring timely resolution and escalation as needed.
• Oversee diverse computing environments for various business clients, troubleshooting and resolving issues.
• Install, configure, and maintain software, hardware, networks, and servers.
• Set up user accounts and workstations, ensuring security through access controls, backups, and firewalls.
• Analyze and document unfamiliar client/server setups to identify quick solutions.
• Perform workstation/server incidents and resolve high-level issues.
• Provide consulting on applications, best practices, and general IT processes.
• Operate and monitor network security protocols, including firewalls and internet connections.

QUALIFICATIONS:

• At least 5 years of experience as a Systems or Network Administrator.
• Strong knowledge of system security, including intrusion detection and data backup/recovery.
• Expertise in desktop and server support, network configurations, and hardware troubleshooting.
• Proficient in Microsoft Server and Workstation technologies.
• Experience with databases, LAN/WAN networks, and patch management.
• Ability to follow processes and escalate unclear variables to management.
• Familiar with multiple operating systems and platforms.
• Excellent customer service, problem-solving, and task coordination skills.

MUST HAVES:

• VMware Systems Administration.
• Windows Systems Administration.
• Office 365 Administration.
• Mobile Device Administration/Management Remote Computing (Microsoft RDS, Citrix).
• LAN/WAN Administration (SonicWALL/Cisco/Meraki).
• Wireless Administration (Meraki, Cisco).
• Server Infrastructure Administration.
• SAN/NAS Administration (HP, Dell, EMC, NetApp).