Experienced Medico-Legal Assistant & Administration Officer
Full-Time | Monday to Friday | 8:30 AM to 6:00 PM Sydney Time (AEST/AEDT)
A highly regarded medico-legal company is seeking a highly organised and proactive Medico-Legal Assistant & Administration Officer with excellent English communication skills to support our daily operations.
This role is ideal for an experienced administrator who thrives in a detail-oriented environment, confidently manages multiple priorities, and communicates with professionalism and clarity.
Key Responsibilities
- Provide high-level administrative support to our medico-legal team.
- Manage calendars, schedule appointments, and coordinate meetings.
- Handle emails, client correspondence, and follow-ups with accuracy and professionalism.
- Organise and maintain digital files, case documents, medical records, and reports.
- Prepare summaries, letters, and other documentation.
- Liaise with clients, medical professionals, solicitors, and internal staff.
- Assist with data entry, invoicing, and general office coordination.
- Assist with the administration of Workers' Compensation, Compulsory Third Party (CTP), and Total and Permanent Disability (TPD) claims, including relevant State Insurance Regulatory Authority (SIRA) documentation and processes.
- Handle confidential information with discretion.
- Perform other administrative tasks as required.
Requirements
- Previous experience in an administrative support role. Experience in medico-legal, legal, or medical administration is highly regarded.
- Excellent written and spoken English. Clear and professional communication is essential.
- Strong administrative, organisational, and time-management skills.
- Ability to work independently, take initiative, and manage competing priorities.
- High attention to detail and accuracy.
- Proficiency in Microsoft Office, Microsoft Teams, Zoom, and WhatsApp.
- Reliable internet connection and a quiet, professional workspace.
- Availability to work the required Sydney business hours.
Work Schedule
- Full-time, Monday to Friday.
- 8:30 AM to 6:00 PM Sydney, Australia time.
- Working hours follow Sydney local time: AEST during standard time and AEDT during daylight saving time.
What We Offer
- Stable, long-term employment.
- Weekly pay.
- On-the-job training.
- Supportive and collaborative team environment.
- Opportunities for professional growth within the medico-legal field.