Experience Intelligence & Channels Insights Lead

Globe Telecom, Inc.; Philippines; On-site; PHP 1,000,000 - 1,600,000; Full time

Job summary

Globe Telecom, Inc. is seeking a Channels & Experience Intelligence Manager to extract insights from complex datasets and drive data‑driven decisions. You will work with data scientists, analysts, and business stakeholders to understand data needs, develop predictive models, and present findings to leadership.

The role emphasizes collaboration across teams, data governance, and ongoing improvement of analytics infrastructure to support strategic initiatives and optimize business processes.

Qualifications

• Bachelor's degree in a quantitative field such as Data Science, Statistics or Mathematics.
• 3 years of experience in a similar role within telecom or related industry.
• Experience with big data technologies and distributed computing frameworks.
• Experience with cloud platforms (AWS/Azure/GCP) and their data services.
• Proficiency in SQL and Python or R for data transformation and analysis.

Responsibilities

• Extract insights from large datasets to inform business strategy and growth opportunities.
• Develop predictive models to forecast trends and optimize performance.
• Create dashboards and reports to communicate findings to stakeholders.
• Collaborate with cross‑functional teams to guide data collection and analysis methods.
• Ensure data governance, quality, and privacy compliance.

Skills

Data analysis

Statistical modeling

Data visualization

Communication

Education

Bachelor's degree in Data Science/Statistics/Mathematics

Tools

SQL

Python

R

Job description

Globe Telecom, Inc. is seeking a Channels & Experience Intelligence Manager to extract insights from complex datasets and drive data‑driven decisions. You will work with data scientists, analysts, and business stakeholders to understand data needs, develop predictive models, and present findings to leadership.

The role emphasizes collaboration across teams, data governance, and ongoing improvement of analytics infrastructure to support strategic initiatives and optimize business processes.