Customer Intelligence & Insights Manager

Globe Telecom; Taguig; On-site; PHP 837,000 - 1,116,000; Full time

Job summary

Globe Telecom is seeking a Customer Intelligence Manager who will independently manage market research projects. The position involves translating complex data into actionable insights to support business decisions. The ideal candidate will also be responsible for managing survey operations and improving research quality.

This role requires strong analytical skills and the ability to present findings to senior stakeholders. Globe promotes a diverse and inclusive hiring process, ensuring equal opportunity for all applicants.

Qualifications

• Experience in managing quantitative and qualitative market research projects.
• Strong analytical skills with the ability to translate data into actionable insights.
• Proficiency in statistical analysis and advanced analytical techniques.

Responsibilities

• Lead end-to-end market research projects from design to reporting.
• Manage ongoing tracking studies ensuring data quality.
• Analyze data to identify insights and present findings to stakeholders.

Job description

Globe Telecom is seeking a Customer Intelligence Manager who will independently manage market research projects. The position involves translating complex data into actionable insights to support business decisions. The ideal candidate will also be responsible for managing survey operations and improving research quality.

This role requires strong analytical skills and the ability to present findings to senior stakeholders. Globe promotes a diverse and inclusive hiring process, ensuring equal opportunity for all applicants.