Exit & Compliance Support Specialist (Hybrid)

Accenture in the Philippines; Cebu City; Hybrid; PHP 279,000 - 391,000; Full time

Job summary

Accenture in the Philippines is seeking a Customer Service Associate in Cebu City with a hybrid work setup. You will handle document control, ticket assignments, and notifications related to employee exits, while ensuring accuracy and timeliness across the Manila and Cebu teams.

The role emphasizes strong communication, organization, and attention to detail to support smooth HR and payroll processes within a dynamic hybrid environment.

Qualifications

• At least 6 months of relevant work experience.
• Knowledgeable on MS Office applications (Excel, Outlook).
• Good communication skills.
• Good organizational skill.
• Time management.
• With experience on handling bulk transactions, preferred.

Responsibilities

• Account hard copies accurately in Cebu and transmit to Manila (twice or more RTO in a week).
• Assign tickets and answer inquiries logged in Accenture Support on timely manner.
• Send notifications on Exit related concerns.
• Check T&E accountability of resigning employees.
• Provide clearance in Exit tool.
• Critical thinking.
• Keen to details.

Skills

Good communication skills

Good organizational skill

Time management

Bulk transactions handling

Education

6 months of relevant work experience

Tools

Excel

Outlook

Job description

Accenture in the Philippines is seeking a Customer Service Associate in Cebu City with a hybrid work setup. You will handle document control, ticket assignments, and notifications related to employee exits, while ensuring accuracy and timeliness across the Manila and Cebu teams.

The role emphasizes strong communication, organization, and attention to detail to support smooth HR and payroll processes within a dynamic hybrid environment.