A trusted partner to a senior leader and a key contributor to the effective operation of the leadership office. Beyond managing complex schedules and administrative processes, this role enables the leader and leadership team to focus on the highest-value priorities by coordinating stakeholders, preparing decision-ready information, tracking commitments, and ensuring disciplined follow-through.
The ideal candidate combines sound judgment, exceptional organization, strong business awareness, and the confidence to operate effectively across functions, cultures, and levels of seniority. This is a high-impact role for someone who can anticipate needs, handle sensitive information with discretion, and bring structure to a fast-moving environment.
Key responsibilities
Executive partnership and prioritization
- Act as a trusted extension of the senior leader, helping to protect time, focus, and priorities.
- Manage and continuously optimize a complex calendar, balancing strategic priorities, operational commitments, travel, and contingency time.
- Anticipate requirements, identify potential conflicts or risks, and recommend practical solutions before issues arise.
- Support preparation for leadership meetings, business reviews, customer engagements, and other high-priority activities.
- Apply thoughtful challenge and sound judgment when prioritizing requests and allocating the leader’s time.
Strategic coordination and follow-through
- Coordinate cross-functional initiatives and leadership-office priorities from planning through completion.
- Maintain clear action logs, decision records, and follow-up mechanisms to ensure commitments are delivered.
- Track milestones, dependencies, risks, and open decisions, escalating issues appropriately.
- Connect stakeholders across teams and help create alignment on next steps, ownership, and timelines.
- Prepare concise status updates and briefing materials that enable efficient decision-making.
Meeting and communication management
- Plan and facilitate effective meetings, including agendas, pre-reads, participant coordination, logistics, and follow-up.
- Draft, edit, and quality-check correspondence, presentations, reports, and executive communications.
- Prepare executive briefings by gathering, synthesizing, and structuring relevant information from multiple sources.
- Ensure timely, clear, and professional communication with internal and external stakeholders.
- Represent the executive office with credibility, tact, and a service-oriented mindset.
Business and operational support
- Support leadership-team routines, governance processes, and recurring business-management activities.
- Coordinate internal engagement activities and contribute to a positive culture of safety, inclusion, and belonging.
- Coordinate domestic and international travel, including itineraries, changes, documentation, and expense administration.
- Support budget tracking, procurement, invoice processing, and other administrative processes for the executive office.
- Improve ways of working by introducing effective tools, templates, workflows, and operating rhythms.
- Contribute to special projects requiring research, analysis, coordination, or confidential handling.
Confidentiality and risk awareness
- Handle confidential business, personnel, financial, and strategic information with the highest level of discretion.
- Apply strong judgment when managing sensitive communications, access, documents, and meeting information.
- Follow applicable company policies, data-protection requirements, and governance standards.
Qualifications and experience
- Bachelor’s degree or equivalent professional experience in business administration, management, communications, or a related field.
- At least five years of experience supporting a senior executive, leadership team, or complex business function in an international organization.
- Demonstrated experience coordinating cross-functional activities, projects, or leadership routines.
- Excellent written and verbal communication skills in English.
- Strong proficiency with common productivity, collaboration, calendar, presentation, and document-management tools.
- Experience working with executive-level stakeholders and handling confidential information.
Personal attributes
- Trusted, discreet, and dependable.
- Highly organized, proactive, and detail-oriented.
- Calm and effective in a fast-moving, ambiguous environment.
- Comfortable working independently while exercising sound judgment about when to involve others.
- Collaborative and confident when engaging with stakeholders across functions, cultures, and levels of seniority.
- Able to balance operational excellence with a broader understanding of business priorities.