Executive Lead, Payments Operations & Strategy

Citigroup Business Process Solutions Pte. Ltd.; Pateros; Hybrid; PHP 12,000,000 - 15,000,000; Full time

Job summary

Citi is seeking a Sr. Vice President, Payment Operations Head for Treasury & Trade Solutions Operations based in Manila, Philippines. This hybrid role leads multiple teams, oversees budget, planning, and risk controls while driving efficiency and automation across payments operations.

The ideal candidate has 10+ years of leadership experience, strong stakeholder management, and the ability to coach teams and foster an AI-first mindset for future-proof operations.

Qualifications

• 10+ years of experience in a related role.
• Internal and External Stakeholder management.
• Attention to detail and intermediate problem solving skills.

Responsibilities

• Lead multiple teams through managers to implement functional strategy.
• Oversee budgeting, planning, and policy formation.
• Drive automation and cost savings through process improvements.
• Ensure risk and control environments with compliance.
• Advise and coach junior staff across departments.
• Develop AI skill sets and promote an AI-first mindset.

Skills

Internal & External Stakeholder mgmt

Clear and concise communication

Attention to detail

Problem solving

Education

Bachelor’s degree/University degree or equivalent experience

Master’s degree preferred

Job description

Citi is seeking a Sr. Vice President, Payment Operations Head for Treasury & Trade Solutions Operations based in Manila, Philippines. This hybrid role leads multiple teams, oversees budget, planning, and risk controls while driving efficiency and automation across payments operations.

The ideal candidate has 10+ years of leadership experience, strong stakeholder management, and the ability to coach teams and foster an AI-first mindset for future-proof operations.