Senior VP, Payments Operations Leader — Hybrid Manila

Citi Group; Taguig; Hybrid; PHP 9,000,000 - 13,000,000; Full time

Job summary

Citi is seeking a Sr. Vice President, Payment Operations Head for Treasury & Trade Solutions Operations, hybrid in Manila, Philippines. You will lead multiple teams, drive budgeting and strategic initiatives, and oversee risk controls while advancing automation and AI-enabled improvements.

Join a long-standing financial services leader with a global footprint and a focus on employee well-being, development, and career growth.

Qualifications

• 10+ years of experience in payments operations or related field.
• Experience leading large teams and complex operational functions.
• Strong ability to plan, budget, and drive process improvements.

Responsibilities

• Manage multiple teams through other managers in Payments Operations Head role.
• Oversee budgeting, planning and implementation of functional strategy.
• Lead change-the-bank projects and resolve escalated issues.
• Develop data-driven solutions to increase productivity and reduce costs.
• Ensure regulatory compliance and risk controls across operations.
• Coach and mentor junior staff and build future leadership.
• Drive automation and AI-enabled improvements across teams.

Skills

Leadership

Budgeting

Risk management

Process optimization

Stakeholder management

Automation

AI mindset

Regulatory compliance

Job description

Citi is seeking a Sr. Vice President, Payment Operations Head for Treasury & Trade Solutions Operations, hybrid in Manila, Philippines. You will lead multiple teams, drive budgeting and strategic initiatives, and oversee risk controls while advancing automation and AI-enabled improvements.

Join a long-standing financial services leader with a global footprint and a focus on employee well-being, development, and career growth.