Senior Payments Operations Manager

Lancesoft Philippines; Metro Manila; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

Lancesoft Philippines seeks a senior payments operations professional in Metro Manila to lead transaction banking and payment-ops teams. The role requires at least 6 years of relevant experience, strong regulatory awareness, and proven leadership in a regulated financial services setting.

The successful candidate will oversee disputes, chargebacks, reconciliation and monitoring, coordinate with stakeholders, and drive process improvements and automation initiatives.

Qualifications

• Bachelor’s degree in Business, IT, Finance, Banking, Management, or related field.
• Minimum 6 years of relevant experience in transaction banking, payments, or related ops.
• Experience in a regulated financial services environment with compliance and reporting.
• Prior leadership or supervisory experience is required.
• Strong stakeholder management and coordination skills.
• Exposure to BSP-regulated payment operations is highly preferred.
• Experience with InstaPay, PESONet, ATM, switching, acquiring/issuing payments is a plus.
• Knowledge of settlement, reconciliation, funding or transaction monitoring.

Skills

Transaction banking

Payment operations

ATM/channel operations

Card/electronic payments

Disputes & chargebacks

Regulatory reporting

Leadership

Stakeholder management

Education

Bachelor's degree in Business, IT, Finance, Banking, Management, or related field

Job description

Lancesoft Philippines seeks a senior payments operations professional in Metro Manila to lead transaction banking and payment-ops teams. The role requires at least 6 years of relevant experience, strong regulatory awareness, and proven leadership in a regulated financial services setting.

The successful candidate will oversee disputes, chargebacks, reconciliation and monitoring, coordinate with stakeholders, and drive process improvements and automation initiatives.