Executive Assistant

East West Banking Corporation; Pateros; On-site; PHP 469,000 - 725,000; Full time

Job summary

East West Banking Corporation is seeking an Executive Assistant to support the Consumer Lending Cluster Head in Taguig. You will handle document intake, coordination of reimbursements, and monitor outstanding items to ensure timely actions.

Responsibilities include preparing materials, recording minutes, and tracking reports. The role emphasizes organization, clear communication, and effective coordination of cluster events and executive calendars.

Qualifications

• Bachelor's degree in Business, Management or related field.
• 2–5 years of proven experience in an administrative role.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Strong verbal and written communication skills.
• Highly organized with attention to detail and ability to manage multiple tasks.

Responsibilities

• Manage document intake, tracking, filing, and records maintenance.
• Coordinate and process reimbursements and admin requirements.
• Monitor and follow through on complaints and requests.
• Prepare meeting materials, record minutes and actions.
• Coordinate cluster events and important activities for the Cluster Head.

Skills

Strong communication

Highly organized

Education

Bachelor's degree in Business/Management or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Location: Taguig

Work Arrangement: On-site

Our Consumer Lending team is looking for experienced professionals to join us in Taguig with the role of Executive Assistant.

In this role you will provide administrative and coordination support to the Consumer Lending Cluster Head, managing documents, correspondence, office records, reimbursements, and event-related activities. You will also monitor and follow through on key matters requiring the Cluster Head's attention to ensure timely action and efficient operations.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Manage document intake, tracking, filing, and records maintenance for the Consumer Lending Cluster Head, ensuring accuracy, organization, and timely processing.
• Coordinate and process reimbursement requests, administrative requirements, and employee-related concerns with the appropriate support units.
• Monitor complaint letters, requests, and other matters received by the Cluster Head's office, coordinating with stakeholders and following through on resolutions.
• Prepare meeting materials, record minutes and action items as needed, and track required reports and submissions across the Consumer Lending Cluster.
• Maintain monthly headcount records and submit updates to the designated department for consolidation and reporting.
• Coordinate cluster events, urgent administrative concerns, and other key activities on behalf of the Consumer Lending Cluster Head, ensuring timely escalation, resolution, and continuity of support when needed.
• Plan and coordinate cluster events, meetings, assemblies, award ceremonies, and other activities, while performing other duties as assigned.

What we're looking for

• Bachelor's degree in either Business, Management or any related field
• 2–5 years of proven experience in an administrative role.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Strong verbal and written communication skills.
• Highly organized with attention to detail and the ability to manage multiple tasks.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth