Executive Assistant

EastWest Bank; Taguig; On-site; PHP 350,000 - 550,000; Full time

Job summary

EastWest Banking Corporation invites experienced professionals to join the Consumer Lending team in Taguig as an Executive Assistant. You will provide administrative and coordination support to the Cluster Head, manage documents, correspondence, office records, reimbursements, and event-related activities.

You will monitor key matters for timely action, prepare meeting materials, minutes, and reports, and maintain headcount records.

Qualifications

• Bachelor's degree in Business, Management or related field.
• 2–5 years of proven experience in an administrative role.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Strong verbal and written communication skills.
• Highly organized with attention to detail and ability to manage multiple tasks.

Responsibilities

• Manage document intake, tracking, filing, and records for the Consumer Lending Cluster Head.
• Coordinate and process reimbursements and administrative requirements.
• Monitor complaint letters and other matters for timely resolutions.
• Prepare meeting materials, record minutes, and track required reports.

Skills

Administrative experience

MS Office

Communication skills

Organizational skills

Education

Bachelor's degree in Business/Management or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Location: Taguig

Work Arrangement: On-site

Our Consumer Lending team is looking for experienced professionals to join us in Taguig with the role of Executive Assistant.

In this role you will provide administrative and coordination support to the Consumer Lending Cluster Head, managing documents, correspondence, office records, reimbursements, and event-related activities. You will also monitor and follow through on key matters requiring the Cluster Head's attention to ensure timely action and efficient operations.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Manage document intake, tracking, filing, and records maintenance for the Consumer Lending Cluster Head, ensuring accuracy, organization, and timely processing.
• Coordinate and process reimbursement requests, administrative requirements, and employee-related concerns with the appropriate support units.
• Monitor complaint letters, requests, and other matters received by the Cluster Head's office, coordinating with stakeholders and following through on resolutions.
• Prepare meeting materials, record minutes and action items as needed, and track required reports and submissions across the Consumer Lending Cluster.
• Maintain monthly headcount records and submit updates to the designated department for consolidation and reporting.
• Coordinate cluster events, urgent administrative concerns, and other key activities on behalf of the Consumer Lending Cluster Head, ensuring timely escalation, resolution, and continuity of support when needed.
• Plan and coordinate cluster events, meetings, assemblies, award ceremonies, and other activities, while performing other duties as assigned.

What we're looking for

• Bachelor's degree in either Business, Management or any related field
• 2–5 years of proven experience in an administrative role.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Strong verbal and written communication skills.
• Highly organized with attention to detail and the ability to manage multiple tasks.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth