Events Manager

Shangri-La Group; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Shangri-La The Fort, Manila, located in Fort Bonifacio, Manila, seeks a dynamic Sales and Marketing professional to lead local events and guest engagement at a five-star hotel. You will collaborate with hotel teams to deliver high-quality service and help drive guest satisfaction and revenue.

Ideal candidates bring experience from a 5* hotel, fluency in English, and strong leadership; you will craft memorable guest experiences and contribute to new ideas that enhance service standards.

Qualifications

• Passion for Sales and Marketing.
• Creative thinker with a proactive mindset.
• Organised and detail-oriented.
• Experience from a 5* hotel.
• Fluent English and local language.

Responsibilities

• Take responsibility in managing all local events
• Work closely with all hotel staff to ensure every guest receives high- quality service
• Work with the team to come up with new ideas and solve any recurring issues
• Engage with guests and always look for ways to enhance the service
• Supervise and motivate the team to meet service and revenue goals
• Create an exceptional experience for our guests

Skills

Sales & Marketing

Leadership

Guest service

Organisation

Job description

Shangri-La The Fort, Manila

Shangri-La The Fort, Manila is located within Fort Bonifacio, a former military base and city centre. With 60 storeys high, the complex is comprised of 576 hotel guestrooms and 97 hotel residences and 98 exclusive Horizon Homes, the high rise building is a Manila landmark. The new hotel complements the company’s five existing properties in the Philippines.

Shangri-La The Fort, Manila is located within Fort Bonifacio, a former military base and city centre. With 60 storeys high, the complex is comprised of 576 hotel guestrooms and 97 hotel residences and 98 exclusive Horizon Homes, the high rise building is a Manila landmark. The new hotel complements the company’s five existing properties in the Philippines. The mixed-use business, residential and retail tower is located along 5th Avenue and 30th Street, within the new, fast-developing Taguig business district. It is a 30-minute drive from the Ninoy Aquino International Airport, and is also close to the Manila Golf Club and Manila Polo Club, 10 minutes from Makati district, the capital’s financial, cultural and entertainment hub with first‑class shopping malls.

DUTIES

• Take responsibility in managing all local events
• Work closely with all hotel staff to ensure every guest receives high- quality service
• Work with the team to come up with new ideas and solve any recurring issues
• Engage with guests and always look for ways to enhance the service
• Supervise and motivate the team to meet service and revenue goals
• Create an exceptional experience for our guests

Requirements

• Has a passion for Sales and Marketing
• Thinks outside the box
• Enjoys being creative
• Must be organised
• Must have experience from a 5* hotel
• Must be a friendly, helpful and trustworthy leader
• Enjoys interacting with people
• Communicates and writes with fluency in English (as well as the local language)
• Is detail-oriented, creative and has the ability to drive change
• Always kept up-to-date with latest industry trends and market practices
• Enjoys being challenged
• Has strong interpersonal skills