Event Banquet Lead — Seamless Service & Team Oversight

The Hongkong and Shanghai Hotels; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

The Peninsula Manila seeks an experienced Banquet Manager to oversee efficient conference and events operations, including staff scheduling, task delegation, monitoring, and supervision of service to ensure flawless execution.

You will lead a team of casual colleagues, ensure timely event setup, proper attire, and high personal appearance standards, while communicating with hosts and addressing guest needs with courtesy and professionalism.

Qualifications

• With minimum Banquet experience of at least 5 years.
• Knowledge in reading function orders and banquet event orders.
• Knows different service and set up for function rooms and event spaces.
• Engaging, fast, efficient, and friendly.

Responsibilities

• Oversee the set-up of each event including checking the room layout and providing set-up information.
• Direct and lead a team of casual colleagues to deliver events to agreed standards.
• Oversee punctuality and appearance of all banquet staff and ensure proper uniform and hygiene.
• Communicate directly with hosts and be accessible to address needs as they arise.
• Handle or escalate guest and internal inquiries with courtesy to ensure issues are resolved.

Skills

Banquet management

Staff scheduling

Team leadership

Guest relations

Event operations

Job description

The Peninsula Manila seeks an experienced Banquet Manager to oversee efficient conference and events operations, including staff scheduling, task delegation, monitoring, and supervision of service to ensure flawless execution.

You will lead a team of casual colleagues, ensure timely event setup, proper attire, and high personal appearance standards, while communicating with hosts and addressing guest needs with courtesy and professionalism.