ERP Implementation & Process Improvement Analyst (Hybrid)

MicroSourcing; Metro Manila; Hybrid; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Hybrid work setup

Training opportunities

Career growth

Job summary

MicroSourcing in Quezon City is seeking a Business Analyst to drive ERP implementation and process improvements. The role involves gathering requirements, mapping processes, documenting specs, and supporting system deployments.

You will work with stakeholders, coordinate with IT teams, and help train users to ensure smooth adoption in a hybrid work environment. The candidate will join a team focused on delivering measurable business benefits through effective requirements management, testing,

Qualifications

• Bachelor's degree in a relevant field is required.
• 2-5 years' experience in business analysis or ERP projects.
• Experience gathering and documenting requirements.
• Strong process mapping and documentation skills.
• Ability to train stakeholders and present to varied audiences.
• Experience with software implementation projects and testing.

Responsibilities

• Collaborate with stakeholders to gather and document business requirements.
• Analyze current processes and identify improvement opportunities.
• Create BRDs, functional specs, SOPs, and training materials.
• Support ERP implementations and system testing activities.
• Coordinate with technical teams to translate needs into solutions.
• Facilitate user training and change management efforts.

Skills

Business Analysis

Requirements Gathering

Process Mapping

Documentation

Stakeholder Management

Training & Support

Communication

Microsoft Office

Google Workspace

Education

Bachelor's degree in Business Administration / IT / CS / Industrial Engineering

Tools

ERPNext

SAP

Oracle

Microsoft Dynamics

NetSuite

SQL

Databases

Reporting Tools

MS Office

Google Workspace

Job description

MicroSourcing in Quezon City is seeking a Business Analyst to drive ERP implementation and process improvements. The role involves gathering requirements, mapping processes, documenting specs, and supporting system deployments.

You will work with stakeholders, coordinate with IT teams, and help train users to ensure smooth adoption in a hybrid work environment. The candidate will join a team focused on delivering measurable business benefits through effective requirements management, testing,