Epic Rewards Shop Associate: Sales & Customer Experience

Westside Resort; Parañaque; On-site; PHP 223,000 - 312,000; Full time

Job summary

Westside Resort is seeking an Associate for Epic Rewards Shop to provide excellent customer service, assist with sales, stock the store, and maintain an inviting shopping environment. You will greet customers, answer product questions, process returns, and support merchandise displays while assisting promotions and loyalty programs.

The role requires at least 1 year of sales experience, strong teamwork, honesty, and a genuine passion for guest service.

Qualifications

• College graduate or at least 2nd-year college with extensive experience
• At least 1 year of sales experience
• Strong customer service and people skills
• Honest and ethical in all interactions
• Committed to community, society, and environment
• Expertise, consistency, innovative spirit, continuous improvement
• Thrives in teamwork and collaboration
• Flexible with schedules and follows the Code of Conduct
• Knowledgeable about products, services, policies, and processes

Responsibilities

• Address customer inquiries and resolve issues promptly while providing product recommendations
• Promote store promotions and loyalty programs; upsell and meet sales targets
• Monitor inventory; restock shelves and assist with counts
• Report stock issues and assist in replenishment planning
• Assist in stock audits and reconciliation processes
• File receipts and store operation documents; organize paperwork
• Draft emails and correspondence for management and merchants
• Keep the store presentable, organized, and well-stocked
• Assist in creating and maintaining store displays per guidelines

Skills

Customer service

Sales

Teamwork

Honesty and integrity

Education

College degree or 2nd-year college

Job description

Westside Resort is seeking an Associate for Epic Rewards Shop to provide excellent customer service, assist with sales, stock the store, and maintain an inviting shopping environment. You will greet customers, answer product questions, process returns, and support merchandise displays while assisting promotions and loyalty programs.

The role requires at least 1 year of sales experience, strong teamwork, honesty, and a genuine passion for guest service.