A retail company in Metro Manila is seeking a customer service representative who greets customers, provides product knowledge, and assists in the sales process. The ideal candidate is enthusiastic, self-motivated, and able to work flexible hours. Previous retail or customer service experience is a plus. Candidates should be prepared to meet sales goals and handle customer inquiries professionally.
Qualifications
Previous retail or customer service experience is a plus.
Ability to work flexible hours, including evenings, weekends, and holidays.
Responsibilities
Greet customers warmly and ascertain their shopping needs.
Provide in-depth product knowledge and assist customers in making purchase decisions.
Meet or exceed sales goals and KPIs.
Process sales transactions accurately using POS systems.
Maintain clean and organized sales floor and displays.
Restock merchandise and monitor inventory levels.
Handle customer inquiries, returns, and complaints in a professional manner.
Collaborate with team members to achieve overall store goals.
Stay informed on promotions, policies, and product information.
Skills
Strong interpersonal and communication skills
Enthusiastic
Self-motivated
Goal-oriented
Education
High school graduate
Job description
Greet customers warmly and ascertain their shopping needs
Provide in-depth product knowledge and assist customers in making purchase decisions
Meet or exceed sales goals and KPIs (Key Performance Indicators)
Process sales transactions accurately using POS systems
Maintain clean and organized sales floor and displays
Restock merchandise and monitor inventory levels
Handle customer inquiries, returns, and complaints in a professional manner
Collaborate with team members to achieve overall store goals
Stay informed on promotions, policies, and product information
High school graduate
Previous retail or customer service experience is a plus
Strong interpersonal and communication skills
Ability to work flexible hours, including evenings, weekends, and holidays