Entry-Level Non-Voice Support Specialist

Lexie Staffing co.; Manila; On-site; PHP 223,200 - 334,800; Full time

Job summary

A staffing and recruitment company is seeking an entry-level Customer Service Representative to provide exceptional non-voice support to clients. The role requires proficiency in English and strong customer service skills. Tasks include resolving inquiries, maintaining records, and collaborating with team members to enhance satisfaction. This is an onsite position located at the Cubao site in Manila.

Qualifications

• No previous experience required, entry-level position.
• Ability to manage multiple tasks in a fast-paced environment.
• Team player with a strong work ethic.

Responsibilities

• Provide exceptional customer service and support to clients via non-voice channels.
• Assist customers in resolving inquiries and issues efficiently.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Maintain accurate records of customer interactions and transactions.

Skills

Proficient in English language

Strong customer service skills

Excellent problem-solving abilities

Education

High School Diploma or equivalent

Job description

A staffing and recruitment company is seeking an entry-level Customer Service Representative to provide exceptional non-voice support to clients. The role requires proficiency in English and strong customer service skills. Tasks include resolving inquiries, maintaining records, and collaborating with team members to enhance satisfaction. This is an onsite position located at the Cubao site in Manila.