Entry-Level Data Center NOC Engineer - 24x7 Ops

Business Process Outsourcing International, Inc.; Mandaluyong; On-site; PHP 420,000 - 560,000; Full time

Benefits offered by this job

Cutting-edge data center tech exposure

Global standards exposure

Structured work culture

Job summary

Business Process Outsourcing International, Inc. in Pasig is seeking a proactive Data Center NOC Engineer to join the Command Center, responsible for real-time monitoring, incident escalation, and hands-on support of data center infrastructure.

You will monitor power, cooling, environmental and network systems 24x7, analyze data, and help develop SOPs while ensuring reliability, security, and efficiency of mission-critical systems.

Qualifications

• Bachelor’s Degree in IT, Computer Science, Electrical/Electronic Engineering OR Technical diploma with relevant industry certifications and experience.
• Entry-Level: 1–2 years in NOC monitoring, data center operations, or IT support.
• Mid-Level: 3–5 years in mission-critical infrastructure monitoring, with escalation and analysis responsibilities.

Responsibilities

• Continuously monitor facility and IT systems via BMS, DCIM, EMS, and NMS platforms.
• Track and log key metrics such as power usage, temperature, humidity, network traffic, and system health.
• Maintain detailed event logs, dashboards, and audit trails to support compliance and reporting.
• Detect, validate, and log infrastructure or network anomalies.
• Perform basic diagnostic checks to verify alarm legitimacy.
• Escalate incidents promptly to Engineering, Network, or Vendor teams following SOPs and SLAs.
• Analyze operational data from monitoring systems to identify trends, anomalies, and performance bottlenecks.
• Generate reports and dashboards that inform capacity planning, energy efficiency, and system health.
• Provide recommendations to improve monitoring effectiveness, system reliability, and operational readiness.
• Collaborate with engineering teams to refine alarm thresholds, monitoring logic, and alert policies based on historical data.

Skills

BMS

DCIM

EMS

NMS

UPS

CRAC

PDU

Education

Bachelor’s Degree in IT/CS/Engineering

Tools

ServiceNow

Remedy

Jira

Job description

Business Process Outsourcing International, Inc. in Pasig is seeking a proactive Data Center NOC Engineer to join the Command Center, responsible for real-time monitoring, incident escalation, and hands-on support of data center infrastructure.

You will monitor power, cooling, environmental and network systems 24x7, analyze data, and help develop SOPs while ensuring reliability, security, and efficiency of mission-critical systems.