Entry-Level Customer Support Specialist — Multichannel

Neksjob Philippines; Bacolod; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines is hiring an Entry-Level Call Center Agent in Bacolod on-site with no prior experience required. You will assist customers across phone, email, and chat, share product information, and help resolve technical issues.

Strong communication and attentive listening are essential, along with basic computer skills for daily tasks. Be part of a dynamic team offering performance-based rewards, equity incentives, commissions, and professional development opportunities in a full-time

Qualifications

• No experience required for this entry-level role.
• Excellent communication and listening skills are essential.
• Basic computer literacy and typing speed are expected.
• Availability to work on-site in Bacolod, with full-time schedule.

Responsibilities

• Handle inbound inquiries via phone, email, and chat.
• Explain products, policies, and options to customers clearly.
• Troubleshoot issues and provide solutions on first contact when possible.
• Maintain accurate records of customer interactions and account updates.
• Strive to resolve concerns promptly and professionally.

Skills

Strong communication

Attentive listening

Basic computer skills

Education

High School

Senior High School

Job description

Neksjob Philippines is hiring an Entry-Level Call Center Agent in Bacolod on-site with no prior experience required. You will assist customers across phone, email, and chat, share product information, and help resolve technical issues.

Strong communication and attentive listening are essential, along with basic computer skills for daily tasks. Be part of a dynamic team offering performance-based rewards, equity incentives, commissions, and professional development opportunities in a full-time