Entry-Level Customer Service Rep — Growth & Bonuses

Neksjob Philippines; Canlandog; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking an Entry Level Call Center Agent welcoming SHS/College grads. On-site position in Bacolod, no experience required. You will assist customers via phone, email, and chat, addressing inquiries, providing product information, and resolving technical issues.

You should have strong communication and active listening, basic computer skills, and a willingness to learn. The role emphasizes helpful, professional support and aims for first-contact resolution and accurate

Qualifications

• Excellent communication and active listening skills.
• Basic computer proficiency.
• No prior experience required.

Responsibilities

• Handle inbound calls and assist customers with account details, product inquiries, and order updates.
• Clearly explain company policies, services, and account options to customers.
• Troubleshoot customer issues and provide first-contact resolution when possible.
• Document interactions and update customer records accurately.
• Maintain a professional and composed demeanor during interactions.

Skills

Communication

Active listening

Computer basics

Education

SHS or college grad welcome

Job description

Neksjob Philippines is seeking an Entry Level Call Center Agent welcoming SHS/College grads. On-site position in Bacolod, no experience required. You will assist customers via phone, email, and chat, addressing inquiries, providing product information, and resolving technical issues.

You should have strong communication and active listening, basic computer skills, and a willingness to learn. The role emphasizes helpful, professional support and aims for first-contact resolution and accurate