Entry-Level Customer Service Agent — Performance Bonuses

Neksjob Philippines; Philippines; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking an Entry Level Call Center Agent to join our on-site team in Quezon City, Philippines. You will handle customer inquiries via phone, email, and chat, provide product information, and resolve technical issues with a focus on service excellence.

We value clear communication, strong listening skills, and basic computer proficiency. This is a full-time role with opportunities for recognition through rewards and incentives.

Qualifications

• On-site - Quezon City No Exp Required High/Senior High School Full-time
• Join our team as a Customer Service Representative! You’ll assist customers via phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues.
• We’re looking for individuals with excellent communication skills, strong listening abilities, and basic computer proficiency.

Responsibilities

• Manage inbound calls and assist customers with account details, product inquiries, and order updates.
• Clearly communicate company policies, available services, and account options to customers.
• Assess customer concerns and provide effective troubleshooting in a professional and composed manner.
• Resolve issues efficiently, with a focus on achieving first-contact resolution.
• Keep customer records updated and ensure all interactions and account changes are properly documented.

Skills

Excellent communication skills

Active listening

Basic computer proficiency

Education

High School / Senior High School

Job description

Neksjob Philippines is seeking an Entry Level Call Center Agent to join our on-site team in Quezon City, Philippines. You will handle customer inquiries via phone, email, and chat, provide product information, and resolve technical issues with a focus on service excellence.

We value clear communication, strong listening skills, and basic computer proficiency. This is a full-time role with opportunities for recognition through rewards and incentives.