Entry-Level Customer Support Agent – Bonuses & Growth

Neksjob Philippines; Philippines; On-site; PHP 246,000 - 424,000; Full time

Benefits offered by this job

Equity incentives

Commission

Performance bonus

Incentives

Job summary

Neksjob Philippines in Makati is seeking an entry level Call Center Agent. This on-site role welcomes SHS and college grads, with no prior experience required. You will handle inquiries via phone, email, and chat, addressing product information and account details while providing patient, clear support.

Training is provided, with opportunities for professional growth and incentives. This full-time position emphasizes customer service excellence and effective issue resolution.

Qualifications

• No experience required; entry-level role.
• Excellent communication and listening skills.
• Basic computer skills.

Responsibilities

• Handle inbound calls, emails, and chats to assist customers.
• Provide product information and resolve inquiries.
• Troubleshoot issues and aim for first-contact resolution.
• Document interactions and update customer records.

Skills

Excellent communication

Active listening

Basic computer proficiency

Education

Senior High School graduate

College graduate welcome

Job description

Neksjob Philippines in Makati is seeking an entry level Call Center Agent. This on-site role welcomes SHS and college grads, with no prior experience required. You will handle inquiries via phone, email, and chat, addressing product information and account details while providing patient, clear support.

Training is provided, with opportunities for professional growth and incentives. This full-time position emphasizes customer service excellence and effective issue resolution.