Entry-Level CSR: Start Your Career with Global Clients

Stark BPO Services; Cebu City; Sur place; PHP 254 000 - 304 000; Plein temps

Avantages offerts par ce poste

Comprehensive on-the-job training

Career advancement opportunities

Health and wellness benefits

Performance incentives and bonuses

Modern workplace in Cebu

Opportunities to work with国际 clients

Résumé du poste

Stark BPO Services in Cebu is seeking enthusiastic Customer Service Representatives for a full-time role. You will be the voice of the company, handling inquiries via phone, email, chat, and more, with comprehensive training provided to new joiners.

The position offers a competitive salary up to 25,000 PHP per month and a supportive team environment. Fresh graduates are encouraged to apply to start their careers in customer service.

Qualifications

• Sufficient communication skills in English and strong listening abilities.
• Fresh graduates are welcome; training provided by the company.
• Ability to work in a fast-paced, target-driven environment.

Responsabilités

• Respond to customer enquiries via phone, email, chat, and other channels.
• Provide accurate product and service information to resolve concerns.
• Process customer requests, orders, and transactions with accuracy.
• Document all interactions in company systems.
• Maintain a positive, empathetic approach with customers.
• Meet performance targets for call handling, CSAT, and quality metrics.
• Collaborate with team members and other departments.
• Follow company protocols to ensure compliance.
• Seek opportunities to improve personal performance and satisfaction.

Connaissances

Communication skills

English proficiency

Listening and problem solving

Patience and empathy

Multitasking & time management

Computer systems proficiency

Willingness to learn

Reliability & attendance

Formation

Secondary education or higher

Outils

CRM systems

Description du poste

Stark BPO Services in Cebu is seeking enthusiastic Customer Service Representatives for a full-time role. You will be the voice of the company, handling inquiries via phone, email, chat, and more, with comprehensive training provided to new joiners.

The position offers a competitive salary up to 25,000 PHP per month and a supportive team environment. Fresh graduates are encouraged to apply to start their careers in customer service.