CSR: Customer Service Pro — Training & Career Growth

Stark BPO Services; Pasig; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

On-the-job training

Career progression

Inclusive work culture

Exposure to global brands

Job summary

Stark BPO Services in Pasig welcomes fresh graduates to join as Customer Service Representatives at our Bridgetowne location. You will handle inquiries via phone, email, and live chat, delivering friendly, accurate information and building client relationships.

This full-time role includes on-the-job training, career progression opportunities, and a supportive team culture. Enjoy a competitive salary up to ₱25,000 monthly, with shifts including evenings and weekends may apply.

Qualifications

• Strong communication and listening abilities.
• Fluent in English; Filipino language skills are a plus.
• Able to handle customer inquiries with empathy and patience.
• Typing proficiency and basic computer literacy.
• Willingness to work in shifts including evenings/weekends.

Responsibilities

• Handle inbound and outbound inquiries via phone, email, and live chat.
• Provide accurate information about products and services.
• Document interactions and maintain records in systems.
• Follow protocols to ensure service quality and resolve issues.
• Escalate complex matters to supervisors when needed.
• Contribute to team performance and customer satisfaction metrics.
• Collaborate with team and other departments for seamless experiences.
• Participate in training to enhance skills and product knowledge.

Skills

Communication skills

English fluency

Customer focus

Problem-solving

Typing speed

Teamwork

Education

High school diploma

Bachelor's degree

Job description

Stark BPO Services in Pasig welcomes fresh graduates to join as Customer Service Representatives at our Bridgetowne location. You will handle inquiries via phone, email, and live chat, delivering friendly, accurate information and building client relationships.

This full-time role includes on-the-job training, career progression opportunities, and a supportive team culture. Enjoy a competitive salary up to ₱25,000 monthly, with shifts including evenings and weekends may apply.