Entry-Level Chat Support Specialist — Manila (Onsite)

Recruitify_HR; Pasay; On-site; PHP 274,201 - 328,438; Full time

Benefits offered by this job

Paid training and development programs

Performance incentives and bonuses

Clear career growth opportunities

Job summary

Recruitify_HR is looking for a Chat Support Representative in Malate, Manila. The role involves managing customer inquiries via chat in a fast-paced BPO environment, ensuring customer satisfaction while providing accurate information and resolving issues.

No prior experience is needed, making it perfect for fresh graduates and career shifters. The position offers a supportive work culture with comprehensive training and opportunities for career growth.

Qualifications

• No experience required.
• Open to fresh graduates and career shifters.
• Willing to work onsite in Malate, Manila.

Responsibilities

• Handle customer inquiries via chat and messaging platforms.
• Provide accurate information about products, services, and account concerns.
• Assist customers with troubleshooting and basic issue resolution.
• Document all customer interactions in the system.
• Meet quality, productivity, and customer satisfaction targets.

Skills

Strong written English communication skills

Customer-focused

Detail-oriented

Basic computer skills

Ability to multitask

Education

High School or Senior High School graduate

Job description

Recruitify_HR is looking for a Chat Support Representative in Malate, Manila. The role involves managing customer inquiries via chat in a fast-paced BPO environment, ensuring customer satisfaction while providing accurate information and resolving issues.

No prior experience is needed, making it perfect for fresh graduates and career shifters. The position offers a supportive work culture with comprehensive training and opportunities for career growth.