Entry-Level Chat Support Agent

Centro Escolar University; Valenzuela, Caloocan; On-site; PHP 201,000 - 268,000; Full time

Job summary

Centro Escolar University is hiring Non-Voice Agents to join our growing team in the Philippines. Training is provided, and your role involves assisting customers through live chat, answering questions and resolving issues in a professional and friendly manner.

Responsibilities include responding to chat inquiries, providing accurate information, documenting interactions clearly, and meeting performance and quality standards to ensure customer satisfaction.

Qualifications

• Good written English communication skills.
• Basic computer knowledge.
• Able to type 35–40 WPM accurately.

Responsibilities

• Respond to customer inquiries via chat.
• Provide accurate information and support.
• Document interactions clearly.
• Meet performance and quality standards.

Job description

Centro Escolar University is hiring Non-Voice Agents to join our growing team in the Philippines. Training is provided, and your role involves assisting customers through live chat, answering questions and resolving issues in a professional and friendly manner.

Responsibilities include responding to chat inquiries, providing accurate information, documenting interactions clearly, and meeting performance and quality standards to ensure customer satisfaction.