Call Center Agent - Chat Support | Cebu Site

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Competitive salary + incentives

Paid training from Day 1

Supportive work environment

Job summary

A leading BPO company in Cebu City is looking for a Call Center Agent specializing in chat support. The position offers a friendly and supportive work environment with no prior BPO experience necessary. Candidates should be High/Senior High School graduates, possess basic computer skills, and have a customer-focused mindset. Competitive salary and incentives, along with paid training from day one, are offered. This is a full-time on-site role with a shifting schedule.

Qualifications

• Must be a HS/SHS graduate, college preferred.
• No BPO experience required, but customer-focused attitude is essential.
• Basic computer skills are necessary.
• Customer-focused and willing to work onsite.
• Open to shifting schedules.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information and resolve concerns for customers.
• Deliver excellent customer support in a fast-paced environment.

Skills

Customer service

Basic computer skills

Communication

Education

High/Senior High School graduate

Tools

Basic computer skills

Job description

Call Center Agent - Chat Support | Cebu Site

Caldwell Communications Consultancy Philippines

On-site - Cebu No Exp Required High/Senior High School Full-time

Chat

Job Description

We’re hiring Customer Service Representatives to handle customer inquiries via phone, email, or chat. You’ll provide information, resolve concerns, and deliver great customer support in a fast-paced environment.

What We Offer:

• Competitive salary + incentives
• Paid training from Day 1
• Supportive work environment

Requirements:

• HS/SHS graduate (College preferred)
• No BPO experience required
• Basic computer skills
• Customer-focused and willing to work onsite
• Open to shifting schedules

Apply Now!

Start your BPO career with Caldwell Communication today!