Entry-Level Call Center Representative – Earn Up To 20,000

Neksjob; Ilocos Norte; On-site; PHP 167,000 - 279,000; Full time

Job summary

Neksjob Corporation is seeking motivated Call Center Agents in Iloilo City to handle customer inquiries, provide accurate information, resolve concerns, and ensure positive customer satisfaction. This role requires flexibility for shifting schedules and onsite work.

Responsibilities include handling calls, assisting with inquiries and complaints, documenting interactions, and adhering to quality standards to meet targets and maintain satisfaction.

Qualifications

• High school graduate, Senior High School graduate, or college graduate.
• Fresh graduates are welcome to apply, depending on account requirements.
• Good communication and interpersonal skills.

Responsibilities

• Handle incoming and outgoing customer calls professionally.
• Assist customers with inquiries, requests, and complaints.
• Provide accurate information about products and services.
• Maintain proper documentation of customer interactions.
• Follow company policies, procedures, and quality standards.
• Meet performance targets and maintain customer satisfaction.

Skills

Communication skills

Interpersonal skills

Flexibility

Education

High school / Senior high school / college graduate

Job description

We are looking for motivated and customer-oriented individuals to join our team as Call Center Agents in Iloilo City. The successful candidate will handle customer inquiries, provide accurate information, resolve concerns, and ensure a positive customer satisfaction

Key Responsibilities

• Handle incoming and outgoing customer calls professionally.
• Assist customers with inquiries, requests, and complaints.
• Provide accurate information about products and services.
• Maintain proper documentation of customer interactions.
• Follow company policies, procedures, and quality standards.
• Meet performance targets and maintain customer satisfaction.

Qualifications

• High school graduate, Senior High School graduate, or college graduate.
• With or without call center experience; fresh graduates are welcome to apply, depending on account requirements.
• Good communication and interpersonal skills.
• Willing to work on shifting schedules, weekends, and holidays if required.
• Willing to work onsite in Iloilo City.
• Able to work independently and as part of a team.