Entry-Level Call Center Agent & Career Shifters - Apply Now

Neksjob Philippines; Mandaluyong; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking an entry-level Call Center Agent in Mandaluyong to assist customers via phone, email, and chat. The role focuses on resolving inquiries and providing accurate product information while maintaining professional communication.

The position requires strong communication, active listening, and basic computer skills, with training provided. On-site, full-time employment with opportunities for performance-based incentives.

Qualifications

• No experience required (entry-level)
• High School education required
• Full-time on-site position

Responsibilities

• Handle inbound calls regarding accounts, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues calmly and professionally.
• Resolve concerns promptly to fix issues on first contact.
• Maintain accurate records of all customer interactions and account changes.

Skills

Strong communication

Attentive listening

Basic computer skills

Education

High School diploma

Job description

Entry-Level Call Center Agent & Career Shifters

On-site - Mandaluyong No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Professional Development

Job Training, Professional Development

Be part of our team as a Customer Representative Representatitive! You’ll assist customers across phone, email, and chat by handling inquiries, sharing product information, and resolving technical issues. Strong communication, attentive listening, and basic computer skills are essential for this role.

Main Responsibilities

Handle inbound phone calls regarding account details, product information, and order updates.

Explain company policies, service offerings, and account options clearly to clients.

Analyze and troubleshoot customer issues in a calm, professional manner.

Resolve concerns promptly, aiming to fix issues on the initial contact.

Maintain clean and accurate records of all customer interactions and account changes.

If your job position involves working overseas, please stay vigilant and keep all communication within the Bossjob platform to avoid potential scams.

Your safety is our priority. Be cautious if an employer has any of the following behaviors, and report them immediately through the platform.

• Requests your ID or personal documents unnecessarily
• Asks for money, deposits, guarantees, or property during the hiring process
• Pressures you to invest or raise funds
• Collects illicit benefits. Engages in any other illegal or suspicious activity
• Redirects you outside the platform to other websites or group chats not related to the company or role you’re applying for

Tips

Some of our features may not work properly on your device.