Enterprise Operations Management Support Staff - Online Payment

San Dionisio Credit Cooperative; Parañaque; On-site; PHP 201,000 - 312,000; Full time

Job summary

San Dionisio Credit Cooperative in Parañaque seeks a detail-oriented Loan Payments Clerk to record and update loan payment transactions, ensure policy compliance, and communicate with members about payments. You will assist in reconciling records with the finance team, generate reports on transactions and delinquent accounts, and maintain member data with strict privacy.

This full-time role requires strong MS Office and database skills, teamwork, and integrity to uphold the cooperative's values

Qualifications

• High school diploma or equivalent; Bachelor's degree in business administration, finance, or a related field is preferred
• Strong attention to detail, excellent organizational and time-management skills
• Proficient in using computer programs, including Microsoft Office and database systems
• Ability to communicate effectively and professionally with members and colleagues
• Team player with the ability to work collaboratively in a fast-paced environment
• Integrity and commitment to upholding the cooperative's values and mission

Responsibilities

• Record and update loan payment transactions in the cooperative's database.
• Ensure compliance with established policies and procedures for loan payment processing.
• Communicate with members regarding any issues or discrepancies with their loan payments.
• Assist in reconciliation of loan payment records with the finance team.
• Generate reports on loan payment transactions, outstanding balances, and delinquent accounts.
• Collaborate with other departments to resolve member inquiries and concerns related to loan payments.
• Maintain and update member information and records in the database.
• Participate in training and development programs to enhance knowledge and skills in loan payment processing.
• Adhere to data privacy and confidentiality policies at all times.

Skills

Attention to detail

Organizational skills

Time management

Communication

Teamwork

Privacy and confidentiality

MS Office proficiency

Database systems

Education

Bachelor's degree in business administration/finance or related field

High school diploma or equivalent

Tools

Microsoft Office

Database systems

Job description

Responsibilties:

Record and update loan payment transactions in the cooperative's database. Ensure compliance with established policies and procedures for loan payment processing. Communicate with members regarding any issues or discrepancies with their loan payments.

Assist in the reconciliation of loan payment records with the finance team.Generate reports on loan payment transactions, outstanding balances, and delinquent accounts. Collaborate with other departments to resolve member inquiries and concerns related to loan payments. Maintain and update member information and records in the database. Participate in training and development programs to enhance knowledge and skills in loan payment processing.Adhere to data privacy and confidentiality policies at all times.

Qualifications:

• High school diploma or equivalent; Bachelor's degree in business administration, finance, or a related field is preferred
• Strong attention to detail,excellent organizational and time-management skills
• Proficient in using computer programs, including Microsoft Office and database systems
• Ability to communicate effectively and professionally with members and colleagues
• Team player with the ability to work collaboratively in a fast-paced environment
• Integrity and commitment to upholding the cooperative's values and mission