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Job summary
A technology solutions provider in the Philippines is seeking an experienced Change Management professional to manage the lifecycle of changes and ensure compliance with established policies. The ideal candidate will have a minimum of 3 years of experience in Enterprise Change Management, strong understanding of ITSM processes, and proficiency in MS Office. This role involves facilitating Change Advisory Board meetings and reviewing RFCs while maintaining audit requirements.
Qualifications
Minimum of 3 years of hands-on experience in Enterprise Change Management.
Good understanding of ITSM processes: Change Management, Request Management, Incident Management, etc.
Proficient in MS Office; preferably with advanced Excel knowledge.
Responsibilities
Manage the lifecycle of a change ensuring compliance with policies.
Enforce Change Management process to support audit requirements.
Review and process RFCs, assessing risk and impact.
Skills
Experience with Enterprise Change Management
Understanding of ITSM processes
Experience with ServiceNow
Advanced Excel knowledge
Facilitation of CAB meetings
ITIL v4 certification
Job description
A technology solutions provider in the Philippines is seeking an experienced Change Management professional to manage the lifecycle of changes and ensure compliance with established policies. The ideal candidate will have a minimum of 3 years of experience in Enterprise Change Management, strong understanding of ITSM processes, and proficiency in MS Office. This role involves facilitating Change Advisory Board meetings and reviewing RFCs while maintaining audit requirements.