A technology recruitment agency is looking for a Change and Project Manager responsible for overseeing IT and business process changes. The role includes managing the Change Management process, conducting risk assessments, and ensuring effective communication of changes to stakeholders. Candidates should have a Bachelor’s degree in IT or similar fields, along with 3–5 years of experience in IT service management. This position offers a hybrid work setup based in Mandaluyong.
Qualifications
Bachelor's degree in IT, Computer Science, or related field.
Minimum 3–5 years of IT service management or IT operations experience.
Knowledge of ITIL Change Management processes is required.
Experience in media, broadcasting, or telecom industry is an advantage.
Responsibilities
Manage the Change Management process and maintain the Change Request (CR) register.
Conduct risk and impact assessments for proposed IT or operational changes.
Coordinate with the Change Advisory Board (CAB) for approvals.
Ensure effective communication of changes to stakeholders.
Oversee testing and validation before deployment.
Conduct post-implementation reviews to evaluate success.
Skills
Change Management
Risk Assessment
Stakeholder Management
Communication Skills
Organizational Skills
Education
Bachelor’s degree in IT, Computer Science, or related field
Job description
A technology recruitment agency is looking for a Change and Project Manager responsible for overseeing IT and business process changes. The role includes managing the Change Management process, conducting risk assessments, and ensuring effective communication of changes to stakeholders. Candidates should have a Bachelor’s degree in IT or similar fields, along with 3–5 years of experience in IT service management. This position offers a hybrid work setup based in Mandaluyong.