Enrollment Consultant (Student Admissions & Growth Specialist)

Star Digital Marketing Solutions Inc.; Manila; On-site; PHP 257,000 - 424,000; Full time

Benefits offered by this job

SSS/PhilHealth/Pag-IBIG benefits

13th Month Pay

HMO coverage upon regularization

Growth opportunities in e-commerce

Job summary

Star Digital Solutions is seeking a persuasive, candidate-focused Student Admissions & Growth Specialist to guide aspiring learners through their decision-making and registration journey. You will act as the primary advisor for incoming prospects, turning inquiries into enrollments through consultative sales and exceptional service.

Responsibilities include multi-channel outreach, presenting programs, guiding applicants through payments and registration, and maintaining CRM records to support

Qualifications

• Bachelor’s degree or higher in a related field.
• 1 year minimum in candidate intake, course sales, client success, or educational counseling.
• Professional fluency in English with polished interpersonal style.
• Proven pipeline management, persuasive negotiation, and closing enrollments/sales.
• Strong time-management and adaptability in a fast-evolving organization.
• Familiarity with online education platforms or ed-tech environments is advantageous.
• Knowledge of the Philippine e-commerce ecosystem is a distinct advantage.

Responsibilities

• Manage incoming queries across digital channels, email, phone, and direct messaging with promptness and clarity.
• Assess career or learning goals to match prospective students with relevant programs.
• Present course curriculum, benefits, and services compellingly.
• Drive conversion through proactive outreach and multi-channel follow-up campaigns.
• Guide applicants through application submissions, payments, and registration.
• Cultivate long-term rapport to foster trust and referrals.
• Track applicant pipelines and maintain accurate CRM records.
• Collaborate with operations and academic teams to resolve onboarding hurdles.
• Meet or exceed outreach, lead qualification, and closed registrations targets.

Skills

English fluency

Pipeline management

Closing enrollments

Time management

Adaptability

Ed-tech familiarity

E-commerce knowledge (Philippines)

Education

Bachelor’s degree in Business Administration / Marketing / Mass Communication / Education

Job description

Role Overview

Star Digital Solutions is seeking a persuasive, candidate-focused Student Admissions & Growth Specialist to guide aspiring learners through their decision-making and registration journey. In this role, you will act as the primary advisor for incoming prospects, turning initial course inquiries into active enrollments through consultative sales, consistent touchpoints, and exceptional service delivery.

Core Responsibilities

• Manage incoming queries across digital channels, email, phone, and direct messaging with promptness and clarity.
• Assess individual career or learning goals to match prospective students with the most relevant programs and offerings.
• Present course curriculum, institutional benefits, and value-add services in a compelling manner.
• Drive conversion metrics by executing proactive outreach and multi-channel follow-up campaigns.
• Walk accepted candidates step-by-step through application submissions, payment workflows, and registration requirements.
• Cultivate long-term candidate rapport to foster trust and encourage organic referrals.
• Track applicant pipelines, update interaction logs, and ensure CRM records remain accurate.
• Partner with operational and academic departments to address and solve student onboarding hurdles.
• Consistently hit targeted performance benchmark metrics for outreach volume, lead qualification, and closed registrations.

Required Qualifications & Skills

• Educational background with a Bachelor’s degree in Business Administration, Marketing, Mass Communication, Education, or a related discipline.
• Minimum of 1 year in candidate intake, course sales, client success, account management, or educational counseling.
• Professional fluency in spoken and written English with a polished interpersonal style.
• Proven track record of pipeline management, persuasive negotiation, and closing enrollments/sales.
• Strong time-management capabilities with high adaptability in a fast-evolving organization.
• Familiarity with online education platforms, ed-tech environments, or digital training programs is highly advantageous.
• Knowledge of or exposure to the Philippine e-commerce ecosystem is considered a distinct advantage.

Compensation & Benefits

• Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
• 13th Month Pay
• HMO coverage upon regularization
• Growth opportunities within a dynamic e-commerce environment

Job Type: Full-time, onsite

Work Location: Manila