English-Speaking CSR | Training & Growth

Concentrix 1BPO; Benguet; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Very competitive salary

Meal and transportation pay

Rice allowance

Night differential

Account incentives

Sick leave and vacation leave

Educational assistance

Retirement plan

Annual appraisal and bonuses

Comprehensive health plan

Safe, modern working environment

Job summary

CONCENTRIX is hiring for an on-site customer service role in Benguet. No experience required; open to high school graduates. This is a full-time position with training provided.

Candidates must be fluent in English, computer and internet literate, and willing to commit to long-term employment. The role involves communicating with customers, upholding courtesy, and learning about products and services.

Qualifications

• 18 years old or above.
• Must be fluent in English.
• Must be HS graduate (ALS/SHS) or higher.
• Fresh graduates encouraged; no prior BPO experience required.
• Not currently studying; available for full-time work.

Responsibilities

• Communicate with customers in a courteous, friendly and professional manner.
• Listen attentively to customer needs and demonstrate empathy.
• Clarify requirements; use tools to provide appropriate resolution.
• Maintain basic knowledge of client products and services.

Skills

Fluent English

Computer literate

Customer communication

Problem solving

Team player

Education

HS graduate or equivalent (ALS/SHS)

Tools

Internet literacy

Job description

CONCENTRIX is hiring for an on-site customer service role in Benguet. No experience required; open to high school graduates. This is a full-time position with training provided.

Candidates must be fluent in English, computer and internet literate, and willing to commit to long-term employment. The role involves communicating with customers, upholding courtesy, and learning about products and services.