Global English CSR - Entry Level with Training

Neksjob Philippines; Mandaluyong; On-site; PHP 201,000 - 312,000; Full time

Job summary

A job recruitment agency in the Philippines is seeking motivated individuals for a CSR role in Mandaluyong. This full-time position requires handling inbound and outbound customer calls, assisting inquiries, and providing exceptional service in English. No prior experience is necessary, but candidates should be high school graduates with a positive attitude and basic computer skills. Comprehensive training will be provided, and the role includes a competitive salary with an international account premium.

Qualifications

• Must be a high school graduate or above.
• Possess a positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Positive attitude

Customer-focused mindset

Basic computer skills

Problem-solving in English

Education

High school graduate

Job description

A job recruitment agency in the Philippines is seeking motivated individuals for a CSR role in Mandaluyong. This full-time position requires handling inbound and outbound customer calls, assisting inquiries, and providing exceptional service in English. No prior experience is necessary, but candidates should be high school graduates with a positive attitude and basic computer skills. Comprehensive training will be provided, and the role includes a competitive salary with an international account premium.