Engineering Operations Coordinator

Mary Grace Foods, Inc.; Parañaque; On-site; PHP 279,000 - 424,000; Full time

Job summary

Mary Grace Foods, Inc. in Paranaque is seeking an Administrative Coordinator with at least 1 year of experience to support operations, repairs, and maintenance projects. You will manage a ticketing system, prioritize concerns, and coordinate with internal teams and third-party providers.

The role requires strong interpersonal and communication skills, proficiency in MS Office and Google Workspace, and the ability to start ASAP for a 6-day workweek in San Martin de Porres, Paranaque City.

Qualifications

• Graduate of Bachelor’s degree in any discipline.
• Has at least 1 year of administrative work experience; coordinator experience is an advantage.
• Good interpersonal skills and ability to communicate effectively verbally and in writing.
• Familiar with MS Office applications and Google Workspace.
• Can start ASAP and report on a 6-day workweek at San Martin de Porres, Paranaque City.

Responsibilities

• Communicates with internal customers (operations) on repairs, maintenance, and special projects.
• Receives internal customer concerns, prioritizes them based on importance, and provides a timeline for resolution.
• Manages and updates the Ticketing System for proper monitoring of concerns.
• Provides feedback to customers about concerns’ resolution through phone calls and messaging apps.
• Manages deadlines and progress across the team to ensure timely project delivery.
• Coordinates work permit applications with operations and ensures permits are available for repair or maintenance.
• Assists in organizing third-party providers for elements not produced in-house.
• Oversees resolution of concerns, making adjustments to meet specifications and standards.
• Coordinates with finance on service provider payments and cost documentation.
• Collects and analyzes feedback from customers to gauge satisfaction and success.
• Creates required reports.
• Performs other tasks as assigned by their immediate supervisor.

Skills

Interpersonal skills

Verbal & written communication

Administrative coordination

Education

Bachelor's degree in any discipline

Tools

MS Office

Google Workspace

Job description

Mary Grace Foods, Inc. in Paranaque is seeking an Administrative Coordinator with at least 1 year of experience to support operations, repairs, and maintenance projects. You will manage a ticketing system, prioritize concerns, and coordinate with internal teams and third-party providers.

The role requires strong interpersonal and communication skills, proficiency in MS Office and Google Workspace, and the ability to start ASAP for a 6-day workweek in San Martin de Porres, Paranaque City.