Engineer II: Quality & Incident Resolution

Emerson Electric Co.; Mandaluyong; Ibrido; PHP 480.000 - 720.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive benefits plans

Medical insurance plans

Employee Assistance Program

Flexible time off

Descrizione del lavoro

Emerson Electric Co. is seeking an Engineer II, Perfect Execution to resolve quality-related claims and support various quality activities.

You will contribute to customer satisfaction, provide insights, and strengthen data integrity across teams to drive growth and operational excellence. The role emphasizes timely incident resolution, project information gathering, and producing insightful reports to support decision-making and improve overall performance.

Competenze

• Bachelor's degree in Engineering (any field).
• 2-3 years of experience in a role with customer interface.
• Intermediate proficiency in Microsoft Excel.

Mansioni

• Perform incident management for quality-related claims received globally.
• Prepare resolutions for quality-related claims beneficial to business and customer.
• Gather information needed for successful project management of the team.
• Generate high-value reports that drive results for the organization.

Conoscenze

Customer interface experience

Report generation

Formazione

Bachelor's degree in Engineering

Strumenti

Microsoft Excel

Descrizione del lavoro

Emerson Electric Co. is seeking an Engineer II, Perfect Execution to resolve quality-related claims and support various quality activities.

You will contribute to customer satisfaction, provide insights, and strengthen data integrity across teams to drive growth and operational excellence. The role emphasizes timely incident resolution, project information gathering, and producing insightful reports to support decision-making and improve overall performance.