Senior Technical Support Engineer II Project Management Office

Emerson Japan, Ltd.; Mandaluyong; Sur place; PHP 1 800 000 - 3 000 000; Plein temps

Résumé du poste

Emerson Japan, Ltd. is seeking a Senior Technical Support Engineer in the Philippines to lead customer projects from handover to closeout.

You will ensure on-time delivery, quality compliance, and profitability while maintaining strong client relationships through the project lifecycle. The role requires a Bachelor's in Engineering and 5+ years in project management, procurement, and proposals, with knowledge of Incoterms and process control specifications.

Qualifications

• Bachelor's degree in Engineering (Instrumentation/ Chemical/ Mechanical/ Electrical) is required.
• At least 5 years in Project Management, Procurement, Order Management, and Project Proposals.
• Knowledge of Incoterms, Trade Compliance and Commercial Terms and Conditions.
• Strong interpersonal and communication skills; proficient in MS Office.
• Knowledge of engineering specifications related to process control.

Responsabilités

• Manage and execute customer projects, ensuring delivery within scope, schedule, and quality requirements.
• Coordinate with customers, suppliers, factories, and internal teams to align project requirements and milestones.
• Monitor manufacturing, testing, inspection, documentation, and shipment activities to ensure on-time project completion.
• Support project commercial objectives by obtaining pricing, managing changes, and maintaining profitability.
• Identify project risks and drive mitigation actions to minimize impacts on cost, scope, and schedule.
• Facilitate customer inspections and proactively resolve project issues to ensure positive customer experience.

Connaissances

Project management

Communication skills

MS Office proficiency

Process control knowledge

Formation

Bachelor's degree in Engineering (Instrumentation/ Chemical/ Mechanical/ Electrical)

Outils

Microsoft Office

Description du poste

If you are a Senior Technical Support Engineerprofessional looking for an opportunity to grow your career, this gives you the chance to manage and execute customer projects from order handover through project closeout, ensuring on-time delivery, quality compliance, customer satisfaction, and project profitability. In this role, you will ensure projects are delivered on schedule, within scope, and in compliance with customer requirements while proactively managing risks, resolving issues, and maintaining strong customer relationships throughout the project lifecycle.

In This Role, Your Responsibilities Will Be:

• Manage and execute customer projects, ensuring delivery within scope, schedule, and quality requirements.
• Coordinate with customers, suppliers, factories, and internal teams to align project requirements and milestones.
• Monitor manufacturing, testing, inspection, documentation, and shipment activities to ensure on-time project completion.
• Support project commercial objectives by obtaining pricing, managing changes, and maintaining profitability.
• Identify project risks and drive mitigation actions to minimize impacts on cost, scope, and schedule.
• Facilitate customer inspections and proactively resolve project issues to ensure positive customer experience.

Who You Are:

You are driven to deliver results and exhibit passion and enthusiasm to get things done. You can manage complexities, analyze risks, and be keen on scheduled timelines. You collaborate efficiently with different teams to achieve common goals. You embrace challenges and seize opportunities with urgency, determination and high energy.

For This Role, You Will Need:

• Bachelor's degree in Instrumentation, Chemical, Mechanical, Electrical, or any Engineering-related courses.
• At least 5 years of relevant experience in Project Management, Procurement, Order Management, and Project Proposals.
• Knowledge of Incoterms, Trade Compliance, and Commercial Terms and Conditions.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Knowledge of engineering specifications related to process control.

Preferred Qualifications that Set You Apart

• Knowledge of Flow Measurement Products is a plus.

Our Culture and Commitment To You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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