End-User IT Support Analyst

Cardinal Health International Philippines Inc.; Pateros; On-site; PHP 240,000 - 360,000; Full time

Job summary

Cardinal Health IT Client Services provides Tier 1-3 support for software, hardware, and enterprise systems, resolving end-user issues and delivering education and trainings. This entry-level role works under supervision to handle routine tasks, contributing to service delivery and knowledge transfer across teams.

The ideal candidate has 0–2 years of experience and a bachelor’s degree (or equivalent), with an eagerness to learn and adapt within a global healthcare technology environment across

Qualifications

• Bachelor's degree in related field, or equivalent work experience preferred.
• 0-2 years of experience, preferred.

Responsibilities

• Applies basic concepts, principles and technical capabilities to perform routine tasks.
• Works on projects of limited scope and complexity.
• Follows established procedures to resolve readily identifiable technical problems.
• Works under direct supervision and receives detailed instructions.
• Develops competence by performing structured work assignments.

Education

Bachelor's degree or equivalent work experience

Job description

Cardinal Health IT Client Services provides Tier 1-3 support for software, hardware, and enterprise systems, resolving end-user issues and delivering education and trainings. This entry-level role works under supervision to handle routine tasks, contributing to service delivery and knowledge transfer across teams.

The ideal candidate has 0–2 years of experience and a bachelor’s degree (or equivalent), with an eagerness to learn and adapt within a global healthcare technology environment across