Employer Onboarding Specialist

MicroSourcing International; Philippines; Híbrido; PHP 600 000 - 900 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Above-market compensation

Healthcare coverage from day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Resumo da oferta

MicroSourcing in the Philippines seeks an Employer Onboarding Specialist for a hybrid, dayshift role. You will drive employer onboarding, guide end-to-end platform setup, and educate payroll concepts across partner teams.

You will engage with HR and payroll contacts, manage onboarding in CRM, and lead virtual sessions via MS Teams, collaborating with cross-functional teams to ensure smooth BAU operations.

Qualificações

• Proven background in B2B client onboarding, corporate accounts, implementation, or relationship support.
• Strong verbal presentation and stakeholder management to explain concepts remotely.
• Ability to learn payroll workflows, salary packaging deductions, and admin requirements.
• High attention to detail in updating CRM and tracking onboarding stages.
• Self-driven to manage a pipeline of corporate accounts and resolve blockers.

Responsabilidades

• Employer Outreach & Engagement: contact HR/payroll to start partnerships.
• Platform Onboarding & Setup: guide stakeholders through onboarding and config.
• Payroll & Tax Education: educate on salary packaging and deductions.
• Virtual Presentations & Briefings: conduct onboarding sessions via Teams.
• Cross-Functional Transition: collaborate with Sales, Compliance, Ops to BAU.
• CRM & Record Administration: maintain records of interactions and status.

Conhecimentos

Onboarding

Stakeholder Engagement

Presentation skills

Payroll literacy

CRM governance

Account ownership

Novated Leasing

Salary Packaging

Australian Payroll

Ferramentas

Salesforce

MS Teams

Descrição da oferta de emprego

Position: Employer Onboarding Specialist

Location: Eastwood, Libis, Quezon City

Work setup & shift: Hybrid | Dayshift

Why join MicroSourcing

You’ll Have

Competitive Rewards:

• Enjoy above-market compensation
• Healthcare coverage on day one
• Plus one or more dependents
• Paid time‑off with cash conversion
• Group life insurance
• Performance bonuses

A Collaborative Spirit:

Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony:

Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth:

Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork:

Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Employer Onboarding Specialist, you will:

• Employer Outreach & Engagement: Contact employer HR, payroll, and benefits contacts who have received employee novated leasing requests to initiate partnership discussions.
• Platform Onboarding & Setup: Guide employer stakeholders through the end-to-end platform onboarding workflow, collecting necessary agreements and configuring account parameters.
• Payroll & Tax Education: Educate employer payroll and finance teams on salary sacrifice mechanics, pre‑tax/post‑tax payroll deductions, report reconciliations, and employer tax considerations.
• Virtual Presentations & Briefings: Conduct professional virtual onboarding sessions and platform walkthroughs for employer teams via Microsoft Teams.
• Cross‑Functional Transition: Partner with Sales, Channel Partnerships, Compliance, and Operations/Settlements teams to transition employers smoothly from onboarding to business‑as‑usual (BAU) operations.
• CRM & Record Administration: Maintain detailed records of employer interactions, onboarding pipeline stages, and document verification status within internal CRM systems.

What You Need

Non-negotiables

• Client Onboarding & Stakeholder Engagement: Proven background in B2B client onboarding, corporate account management, implementation, or relationship-focused sales support.
• Phone & Virtual Presentation Mastery: Exceptional verbal presentation and stakeholder management skills to explain financial and operational concepts clearly via phone and video calls.
• Financial & Payroll Literacy: Strong ability to learn, interpret, and articulate payroll workflows, salary packaging deductions, and corporate administrative requirements.
• CRM & Pipeline Governance: High attention to detail in updating CRM platforms, tracking onboarding stages, and archiving compliance documentation.
• Proactive Account Ownership: Self‑driven ability to manage a pipeline of prospective corporate accounts and independently resolve employer hesitation or operational blockers.

Preferred Skills/expertise

• Prior exposure to Novated Leasing, Salary Packaging, Employee Benefits, or Australian Payroll/FBT frameworks.
• Experience engaging with Australian employer groups, HR managers, and payroll/finance departments.
• Practical familiarity with enterprise CRM platforms (e.g., Salesforce) and virtual meeting tools (MS Teams).
• Background within a financial services group, BPO, or fintech platform environment.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%! For more information, visit https://www.microsourcing.com/

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