Employee Relations Specialist — Investigations & Records

YTO EXPRESS (PHILIPPINES) TECHNOLOGY GROUP CORPORATION; Pasay; On-site; PHP 335,000 - 580,000; Full time

Job summary

YTO EXPRESS (PHILIPPINES) TECHNOLOGY GROUP CORPORATION is recruiting an Employee Relations Specialist to address staff concerns and ensure fair, timely resolution. The role emphasizes investigations, documentation, and enforcing HR policies across the organization.

You will collaborate with department heads, maintain confidential records, and support operations during weekends or extended hours as required by operations.

Qualifications

• Bachelor's degree in HRM, Psychology, or related field.
• Experience in Employee Relations or HR preferred.
• Knowledge of Philippine labor standards.
• Strong communication, interpersonal and conflict-resolution skills.
• Ability to handle confidential information with discretion.
• Strong organizational and time-management skills.
• Detail-oriented with ability to manage multiple cases.

Responsibilities

• Handle and respond to employee concerns, complaints, and workplace issues promptly and professionally.
• Assist in employee relations investigations and gather information.
• Prepare notices and reports such as NTE, NOD, memoranda, incident reports.
• Maintain accurate records of disciplinary cases and actions.
• Ensure confidentiality and proper filing of employee relations records.
• Coordinate with department heads on attendance, conflicts, and disciplinary matters.
• Monitor attendance and coordinate with departments for action.
• Provide guidance on policies, benefits, and HR processes.
• Resolve workplace conflicts and facilitate communication between staff and management.

Skills

Communication

Interpersonal skills

Conflict resolution

Documentation

Discretion & confidentiality

Organizational skills

Time management

Detail-oriented

Education

Bachelor's degree in HRM/Psychology/Business Admin or related field

Tools

Microsoft Word

Microsoft Excel

Job description

YTO EXPRESS (PHILIPPINES) TECHNOLOGY GROUP CORPORATION is recruiting an Employee Relations Specialist to address staff concerns and ensure fair, timely resolution. The role emphasizes investigations, documentation, and enforcing HR policies across the organization.

You will collaborate with department heads, maintain confidential records, and support operations during weekends or extended hours as required by operations.