Employee Relations Specialist: Conflict Resolution & Policy

KMZD GROUP; Makati; On-site; PHP 240,000 - 420,000; Full time

Job summary

KMZD GROUP in Makati, Philippines is seeking an HR Employee Relations Officer to promote positive employee relations by managing grievances, disciplinary cases, HR policy implementation, and labor compliance.

You will conduct investigations, ensure due process, and support compliance with Philippine labor laws, DOLE regulations, and the Employee Handbook updates, while maintaining confidentiality and thorough documentation.

Qualifications

• Bachelor's degree in HRM, Psychology, Behavioral Science or related field.
• 1–2 years in HR, especially Employee Relations.
• Knowledge of Philippine Labor Laws and DOLE regulations.
• Experience handling grievances, investigations, and disciplinary actions.
• Proficient in HR documentation and MS Office.
• Strong communication and conflict-resolution skills.

Responsibilities

• Handle employee concerns, complaints, and grievances professionally and confidentially.
• Facilitate conflict resolution and provide guidance to employees and department heads.
• Conduct counseling and disciplinary meetings when necessary.
• Promote positive relationships between employees and management.
• Review disciplinary records and ensure proper documentation of cases.
• Ensure due process is observed in disciplinary actions.
• Implement and communicate company policies, rules, and regulations.

Skills

Employee relations

Conflict resolution

Documentation

Communication

Attention to detail

Confidentiality

MS Office

Education

Bachelors in HR/ Psych

Tools

Microsoft Office

Job description

KMZD GROUP in Makati, Philippines is seeking an HR Employee Relations Officer to promote positive employee relations by managing grievances, disciplinary cases, HR policy implementation, and labor compliance.

You will conduct investigations, ensure due process, and support compliance with Philippine labor laws, DOLE regulations, and the Employee Handbook updates, while maintaining confidentiality and thorough documentation.