Employee Relations Manager

Landers; Parañaque; On-site; PHP 900,000 - 1,100,000; Full time

Job summary

Landers is seeking an Employee Relations Manager to serve as a strategic HR partner, balancing proactive guidance with hands-on management of ER cases to maintain a fair, compliant, and high‑performing workplace. You will lead a team, collaborate with Legal and HR, and oversee NLRC and DOLE case handling, worker health services, and policy administration in line with Philippine labor laws.

The ideal candidate has 3–4 years of ER experience, BOSH/OSH certification, strong communication skills,

Qualifications

• Minimum of 3–4 years in employee relations and related HR functions.
• Experience handling NLRC and DOLE cases and documenting outcomes.
• Knowledge of Philippine labor laws and safety regulations.

Responsibilities

• Partner with business leaders to align HR strategies with goals and operations.
• Provide guidance on workforce planning, organizational design, and talent management.
• Support performance management, including coaching, feedback, and development planning.
• Drive employee engagement and culture-building initiatives.
• Serve as the primary ER contact for complex issues.
• Handle grievances, disciplinary actions, and conflict resolution fairly.
• Conduct workplace investigations and recommend actions.
• Ensure fair application of policies and maintain ER documentation.
• Oversee clinic operations and employee healthcare services compliance.
• Ensure compliance with local labor laws and safety regulations.
• Lead and manage a team with coaching and performance management.
• Deliver training to managers on ER, conduct, and performance management.

Job description

he Employee Relations Manager serves as a strategic partner to business leaders while leading employee relations initiatives. This role balances proactive HR partnership with hands‑on management of employee relations cases, ensuring a fair, compliant, and high‑performing work environment.

• Partner with business leaders to align HR strategies with organizational goals and operational requirements

• Provide guidance on workforce planning, organizational design, and talent management initiatives

• Support performance management processes, including coaching, feedback, and development planning

• Drive employee engagement and culture‑building initiatives across the organization

• Serve as the primary point of contact for complex employee relations (ER) issues

• Handle grievances, disciplinary actions, and conflict resolution cases in a fair and consistent manner

• Conduct workplace investigations (e.g., misconduct, harassment, policy violations) and recommend appropriate actions

• Ensure consistent and fair application of company policies and procedures

• Manage and oversee criminal case handling and coordination with relevant internal and external stakeholders

• Handle labor‑related cases, including those filed with NLRC and DOLE, ensuring proper documentation, representation, and resolution

• Partner closely with Legal and HR teams on high‑risk or sensitive cases to mitigate organizational risk

• Maintain accurate and complete documentation for all ER cases and actions taken

• Oversee clinic operations to ensure efficient delivery of employee healthcare services and compliance with company standards

• Ensure compliance with local labor laws, occupational health and safety regulations, and company policies

• Lead and manage a team, providing direction, coaching, and performance management to ensure effectiveness and accountability

• Deliver training to managers on employee relations, workplace conduct, and performance management

• Support leadership capability building in handling employee concerns and people‑related challenges

QUALIFICATIONS

Minimum of 3–4 years of relevant experience in:

• Employee relations

• NLRC and DOLE case handling

• Clinic operations management

• Team management / people leadership

• Must be BOSH / OSH Certified

• Strong knowledge of Philippine labor laws and employee relations practices

• Proven ability to handle sensitive and high‑risk cases with professionalism and discretion

• Excellent communication, stakeholder management, and problem‑solving skills