EMEA Client Onboarding Senior Analyst – Hybrid

Depository Trust & Clearing Corporation; Makati; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health and life insurance

Pension benefits

Paid Time Off

Hybrid work model

Job summary

DTCC Philippines is seeking a Client Onboarding Analyst to manage onboarding of DTCC Solutions for client engagements. You will serve as the primary contact, manage a project plan, and oversee onboarding activities from start to go-live.

The role requires strong organizational and communication skills, the ability to handle multiple projects, and comfort with a hybrid work model combining onsite and remote days.

Qualifications

• Bachelor's degree or equivalent experience.

Responsibilities

• Support delivery of solution proposals and technical specifications.
• Grow knowledge about the company's products and related technologies.
• Serve as the business analyst/project manager for each client engagement and manage scope/time.
• Act as primary client contact and manage multiple projects concurrently.
• Lead regular project status meetings with clients and provide updates.
• Support clients during test activities and handover to Production Support.
• Oversee transition to operations after project delivery.
• Collaborate with senior team members on post-project evaluations.
• Provide technical documentation and support materials for client implementation.
• Support operational readiness and modernization efforts for DTCC solutions.

Skills

Organizational skills

Communication skills

Presentation skills

Customer engagement

Problem solving

Independent work

Multi-project management

Project management

Second language

Education

Bachelor's degree preferred

Job description

DTCC Philippines is seeking a Client Onboarding Analyst to manage onboarding of DTCC Solutions for client engagements. You will serve as the primary contact, manage a project plan, and oversee onboarding activities from start to go-live.

The role requires strong organizational and communication skills, the ability to handle multiple projects, and comfort with a hybrid work model combining onsite and remote days.