Senior Client Connectivity Analyst — Data Transfer Expert

DTCC; Makati; Hybrid; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Health and life insurance

Pension / Retirement benefits

Paid Time Off and Personal/Family Care

Flexible/hybrid model (3 days onsite,

2 days remote

Job summary

DTCC in Manila is seeking a Senior Analyst for the Client Connectivity Services team. You will help connect clients to DTCC through defined transfer protocols and configure data delivery to ensure timely, accurate data transfer across DTCC products.

You will collaborate with internal teams, support weekend and holiday coverage, and help maintain strong client relationships while following risk and control procedures. A 2-year experience minimum is required.

Qualifications

• Minimum of 2 years of related experience.
• Bachelor's degree preferred or equivalent experience.
• Knowledge of transfer protocols including FTP/S, SFTP, IBM MQ Messaging, Connect: Direct - Network Data Mover (NDM).
• Computing systems including Linux/Unix and IBM Mainframe understood.

Responsibilities

• Gathers and validate required data obtained from clients to establish connection to DTCC's network.
• Works with internal teams to implement relevant network and authentication configurations.
• Performs data delivery configurations and verifications with strict adherence to procedures.
• Navigates internal stakeholders to resolve client queries with little or no supervision.
• Monitors and tracks all client queries using case management tools and adheres to requirements.

Skills

Communication skills

Analytical thinking

Time management

FTP/S protocols

Linux/Unix

IBM MQ

Mainframe basics

IT networking

Education

Bachelor's degree

Job description

DTCC in Manila is seeking a Senior Analyst for the Client Connectivity Services team. You will help connect clients to DTCC through defined transfer protocols and configure data delivery to ensure timely, accurate data transfer across DTCC products.

You will collaborate with internal teams, support weekend and holiday coverage, and help maintain strong client relationships while following risk and control procedures. A 2-year experience minimum is required.