EMEA Client Onboarding Lead | Project & Solutions

The Depository Trust & Clearing Corporation (DTCC); Makati; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Base pay and annual incentive

Health and life insurance, location‑dr

Pension / Retirement benefits

Paid Time Off and family/personal/sen

Flexible/hybrid model (3 days onsite,

Job summary

The Depository Trust & Clearing Corporation (DTCC) is seeking a Client Onboarding Analyst in Metro Manila to manage onboarding activities from go-live to production handover. You will collaborate with clients and internal partners to deliver DTCC Solutions and ensure timely, high-quality implementations.

You will act as the primary client contact, coordinate with stakeholders, and drive project success through proactive communication, documentation, and readiness efforts.

Qualifications

• Bachelor's degree or equivalent experience preferred.

Responsibilities

• Support delivery of solution proposals, including technical specifications and cost estimations.
• Continue to grow knowledge about the company’s products, solutions, and related technologies.
• Serve as the business analyst/project manager for each client engagement and manage project scope and timeline.
• Act as the primary client point of contact and engage in multiple client projects simultaneously with proactive communication.
• Lead regular project status meetings with clients and provide updates as required in contracts.
• Support clients during test activities and monitor progress through initial production rollout.
• Oversee transitions to operations and support teams after project delivery.
• Work with senior team members on post-project evaluations to assess success and areas for improvement.
• Provide technical documentation and support materials for successful client implementation.
• Support and execute on operational readiness activities and modernization efforts for DTCC solutions.

Education

Bachelor's degree preferred

Job description

The Depository Trust & Clearing Corporation (DTCC) is seeking a Client Onboarding Analyst in Metro Manila to manage onboarding activities from go-live to production handover. You will collaborate with clients and internal partners to deliver DTCC Solutions and ensure timely, high-quality implementations.

You will act as the primary client contact, coordinate with stakeholders, and drive project success through proactive communication, documentation, and readiness efforts.