Senior Application Support Engineer - Hybrid Cloud/Mainframe

The Depository Trust & Clearing Corporation (DTCC); Manila; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health and life insurance

Pension / Retirement benefits

Paid Time Off and Personal/Family Care

Job summary

The Depository Trust & Clearing Corporation (DTCC) is seeking an experienced Application Support Engineer in Manila, Philippines. This role involves leading the resolution of critical production issues, overseeing change management, and providing technical support for applications in regulated environments. Candidates should have a Bachelor's degree and a minimum of 10 years' experience, with strong skills in Mainframe and distributed technologies, including AWS. The role incorporates a hybrid work model with competitive benefits and a commitment to diversity in the workplace.

Qualifications

• Minimum of 10 years of related experience.
• Experience in Mainframe troubleshooting and support.
• Hands-on experience in distributed environments.

Responsibilities

• Lead resolution of critical production issues.
• Participate in Monthly Service Reviews (MSR).
• Collaborate across teams to resolve application issues.

Skills

ITIL Change, Incident, and Problem Management

Troubleshooting and debugging

Cybersecurity best practices

Monitoring and alerting

Clear communication skills

Education

Bachelor's degree or equivalent experience

Tools

COBOL

JCL

DB2

AWS

Splunk

Job description

The Depository Trust & Clearing Corporation (DTCC) is seeking an experienced Application Support Engineer in Manila, Philippines. This role involves leading the resolution of critical production issues, overseeing change management, and providing technical support for applications in regulated environments. Candidates should have a Bachelor's degree and a minimum of 10 years' experience, with strong skills in Mainframe and distributed technologies, including AWS. The role incorporates a hybrid work model with competitive benefits and a commitment to diversity in the workplace.