Associate Director, Enterprise App Support - 24x7 Leader

The Depository Trust & Clearing Corporation (DTCC); Manila; Hybrid; PHP 1,200,000 - 1,600,000; Full time

Benefits offered by this job

Competitive compensation

Health and life insurance

Pension benefits

Paid Time Off

Flexible/hybrid work model

Job summary

The Depository Trust & Clearing Corporation (DTCC) is looking for an Enterprise Application Support professional in Manila. The role involves maintaining and providing technical support for applications, requiring a minimum of 5 years of production support experience and 3 years in leadership roles.

The ideal candidate will thrive in a fast-paced environment, collaborating with various teams and understanding cloud technologies. DTCC values innovation and supports hybrid work arrangements with a commitment to employee well-being.

Qualifications

• Minimum of 5 years of production support experience.
• 3 years leading or managing technical teams in a 24X7 environment.
• Bachelor's degree is preferred.

Responsibilities

• Lead technical teams in a fast-paced 24X7 environment.
• Resolve production issues and conduct root cause analysis.
• Collaborate across teams to resolve application issues.
• Plan and execute certificate creation and renewals.

Skills

Production support experience

Technical team leadership

Unix/Linux

SQL/PLSQL

Cloud Technologies (AWS, Azure)

Scripting languages (Bash, Python)

Monitoring tools (Splunk, Grafana)

Middleware experience

Education

Bachelor's degree or equivalent experience

Tools

DB2

Oracle

AWS services

Control-M

Informatica

Job description

The Depository Trust & Clearing Corporation (DTCC) is looking for an Enterprise Application Support professional in Manila. The role involves maintaining and providing technical support for applications, requiring a minimum of 5 years of production support experience and 3 years in leadership roles.

The ideal candidate will thrive in a fast-paced environment, collaborating with various teams and understanding cloud technologies. DTCC values innovation and supports hybrid work arrangements with a commitment to employee well-being.