Customer Care Specialist | 28K/mo + 25K Bonus

Concentrix; Quezon City; On-site; PHP 284,356 - 340,603; Full time

Benefits offered by this job

Performance Bonus

Incentives

Government Mandated Benefits

Job summary

A leading customer service company is seeking a Customer Service Representative to manage customer inquiries related to electronics. Ideal candidates should have a high school diploma and 1-3 years of experience in customer service. Strong English language skills and interpersonal abilities are essential. This full-time position is based in Quezon City and includes performance bonuses and incentives.

Qualifications

• 1-3 years of experience in a customer service role.
• Strong understanding of customer inquiry management.
• Ability to promote and sell products effectively.

Responsibilities

• Manage and support customer inquiries related to electronics products.
• Facilitate communication between clients and internal teams.
• Assist in resolving customer complaints efficiently.
• Provide feedback to management on customer trends.

Skills

Proficiency in English Language

Customer Service

Call Centre operations

Strong interpersonal skills

Problem-solving aptitude

Positive attitude

Education

High School Diploma or equivalent

Job description

A leading customer service company is seeking a Customer Service Representative to manage customer inquiries related to electronics. Ideal candidates should have a high school diploma and 1-3 years of experience in customer service. Strong English language skills and interpersonal abilities are essential. This full-time position is based in Quezon City and includes performance bonuses and incentives.