Educational Payroll Specialist

Tutor Me Education 1; Philippines; Remote; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Fully remote

PTO

Job summary

Tutor Me Education 1 is seeking an Educational Support Specialist to coordinate instructors, track student progress, and deliver quality customer service in a fully remote role.

The ideal candidate has payroll experience (ADP preferred), strong time management and communication skills, and the ability to manage multiple tasks in a virtual environment. Bilingual in English and Spanish is a plus, with experience supporting regional operations and scheduling for students and teachers.

Qualifications

• Bachelor’s degree required.
• Experience with payroll management and virtual operations.
• Strong English communication skills; bilingual in English and Spanish a plus.

Responsibilities

• Coordinate instructors and monitor student progress.
• Provide virtual administrative support to Regional Operations.
• Manage class schedules and tutoring sessions to meet staffing targets.
• Maintain high standards for financial, academic, and customer service practices.
• Engage with students and families to ensure positive outcomes.

Skills

Payroll management

Time management

Prioritization

Communication

Virtual collaboration

Relationship building

Independent work

Ambiguity tolerance

Multitasking

Bilingual EN/ES

Education

Bachelor’s degree

Tools

ADP payroll

Microsoft Office

Google Apps

Job description

This job is fully Remote! Clear and excellent English communication skills required.

Responsibilities

• The Educational Support Specialist is integral to the success of Tutor Me Education by coordinating instructors, tracking student progress, and providing quality customer service
• Actively support Tutor Me Education Regional Operations by performing Payroll functions and other related tasks
• Provide outstanding academic services to students and their families
• Operate seamlessly in a virtual operating environment
• Maintain Tutor Me Education operating standards including people, financial, and academic standards
• Ensure delivery of programs and initiatives for our students and school district partners
• Meet operational excellence standards
• Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers
• Manage class schedules to effectively staff sessions and meet company efficiency and usage targets
• Manage virtual tutoring sessions
• Monitor all students’ academic progress
• Help ensure flawless execution of programs and initiatives
• Manage your own time in compliance with company and regulatory requirements
• Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments
• Other responsibilities – as required by the business
• Relish building relationships with students and their families
• Dedicated to meeting the expectations and requirements of internal and external customers
• Fosters an environment of open communication with students and parents to ensure positive and effective conflict resolution

Requirements

Qualifications

• Experience in handling payroll through ADP payroll provider is preferred
• Time management, planning, and prioritization
• Ability to organize and manage multiple responsibilities successfully
• Exhibits professional and approachable demeanor
• Ability to prioritize and focus on key objectives, which may change from month to month
• Effective communications both in virtual environments
• Proficient in using all communication media including in person, phone, and video
• Ability to build engagement and trust in virtual relationships, whether with customers or with team members
• Works Well With Others
• Learning agility – able to adapt to changes in work environment by changing behaviors as requiredAble to acquire new skills as required
• Ability to engage, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools)
• Ability to manage remote teachers
• Ability to work independently
• High tolerance for ambiguity
• Bachelor’s Degree required
• 2-3 years progressive career growth
• Experience working in a virtual operations and team environment
• Bilingual in English and Spanish beneficial
• Proficient in Microsoft Office and Google applications

Benefits

Fully Remote!

PTO

Etc.